Wendell's expertise is with the people and culture issues that need to be identified and addressed for change to succeed.
Examples of work undertaken are:
| Diagnostics ~ one-to-one interviews, questionnaire design, focus groups, rich picturing, and investigations. |
| Training in management of change |
| Team mergers and team building |
| Visioning, planning and implementing cultural change |
| Soft systems modelling |
| Change communications / events |
| One-to-one support for managers leading change |
| Facilitation of meetings |
The scale of our experience ranges from small teams to businesses with over twenty thousand employees, from one site operations to companies with dozens of sites.
We assist organisations dealing with complaints such as bullying, mismanagement or discrimination. Investigations at work require a high level of interpersonal skills in order to reduce stress rather than aggravate an already unpleasant situation. We both conduct investigations and provide support for internal investigators. We have particular expertise is responding to anonymous allegations, which are often far more problematic than complaints made openly.